Delivery information regarding your order. If you are in urgent need for any Waterbed replacement parts/spares then we are the right company to come to. We send waterbed mattresses, waterbed heaters, waterbed sheets, bedding, waterbed draining pumps, vinyl cleaners, waterbed conditioners, waterbed repair kits, soft waterbed foam shoulders, waterbed safety liners, and any other accessories on the website out the working day they are ordered, if they are ordered before 3pm. If they are ordered on weekends or Bank Holidays they are sent to you the next working day. This makes our delivery fast so you are not left in need.

Items ordered on our website, you will be guided through to the check-out where you will be able to choose if you would like your goodies sent to your home address or your work address It’s nice to have the choice if you, like many people are not able to arrange time off work. Simply enter your work address details into the delivery address section. It’s that easy!

Small Items: Packets and Letter Sized items: Royal Mail

On small items we use Royal mail first class, generally these items are delivered within 24 – 48 hours of despatch.

Parcels and Boxed: Waterbed Mattresses and Larger items: DPD

On large items we use DPD tracked 24 hour delivery service, generally these items are delivered within 24 – 48 hours of despatch.

Delivery of Beds:

Delivery and installation is FREE inside mainland UK on our waterbeds, all beds are delivered and installed in your home by two of our professional installers, who will give you a thorough guide on how to look after your new bed.

Please note all our beds are made to order and delivery may take 2 – 4 weeks, but generally we are able to supply before the quoted times.

Please keep the products purchased in a saleable condition and retain the original packaging in the condition it was provided. All returns costs are to be paid for by you the customer unless we have sent you the wrong item/s. All items must be sent to:

Waterbedwarehouse Ltd
Units A+B
Brettell Lane
Brierley Hill
West Midlands